PRIVACY POLICY

Last updated: September 2026

Ginacroft Ltd ("Ginacroft", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what personal information we collect through our website, how we use it, who we may share it with and your rights in relation to your personal information.

1. Who we are

Ginacroft Ltd is a company registered in England and Wales.

Company name: Ginacroft Ltd
Company number: 05054471
Registered office: 11 Ashworth Place, Harlow, CM17 9PU
Email:info@ginacroft.com
Telephone: 07808526847

For the purposes of UK data protection law, Ginacroft Ltd is the data controller responsible for the personal information collected through this website.

2. Information we collect

We may collect personal information when you contact us, request information, enquire about our services or submit an application to work with us.

Project and business enquiries

When you submit a project enquiry, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Company or organisation details

  • Information about you and your role

  • Project type

  • Approximate project value

  • Target project start date

  • Details about the project, including any information you choose to provide in the project description

We use this information to understand your requirements, respond to your enquiry, assess whether our services are suitable and, where appropriate, prepare quotations or discuss potential work.

Subcontractor enquiries

If you apply to join our subcontractor network or team, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Address

  • Trade type or trades provided

  • Team size

  • Availability

  • Other information you choose to provide about your experience, services or availability

We use this information to assess your suitability for subcontracting opportunities and to contact you regarding potential work where appropriate.

3. How we use your information

We may use the information we collect to:

  • Respond to enquiries and requests

  • Discuss potential projects and requirements

  • Prepare quotations and proposals

  • Arrange site visits and project discussions

  • Assess subcontractor availability and suitability

  • Contact subcontractors regarding relevant work opportunities

  • Manage our business relationship with existing or prospective clients and subcontractors

  • Maintain appropriate business records

  • Improve and administer our website and services

  • Meet our legal and regulatory obligations

  • Protect our business, website and users from fraud, misuse or security threats

We will only use your personal information for purposes that are compatible with the reason it was collected and in accordance with applicable data protection law.

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following lawful bases:

Legitimate interests

We may use personal information where it is necessary for our legitimate business interests and those interests are not overridden by your privacy rights.

This may include responding to business enquiries, assessing potential projects, communicating with prospective clients and managing relationships with subcontractors.

Taking steps at your request

Where you contact us to discuss a project, request a quotation or enquire about working with Ginacroft, we may process your information where necessary to take steps at your request before entering into a contract.

Legal obligations

We may process personal information where necessary to comply with a legal or regulatory obligation.

Consent

Where consent is required by law, we will ask for your consent before processing your information for that particular purpose.
You may withdraw consent at any time where processing is based on consent.

5. Who we share your information with

We do not sell your personal information.
We may share information where necessary to operate our business and provide our services. This may include sharing information with:

  • Professional advisers, such as accountants, solicitors or other professional service providers

  • IT, website hosting and software providers who process information on our behalf

  • Relevant contractors, subcontractors or suppliers where necessary for the delivery or assessment of a project

  • Government, regulatory or law enforcement authorities where we are legally required to do so

  • Other third parties where this is necessary to protect our legal rights, property or business

We only share information where there is a legitimate reason to do so and, where applicable, appropriate safeguards are in place.

6. How long we keep your information

We will only keep personal information for as long as it is reasonably necessary for the purposes for which it was collected.
The length of time we retain information will depend on the nature of the information and why we hold it.
For example, information relating to a project enquiry may be retained for an appropriate period to allow us to manage the enquiry, maintain appropriate business records and deal with any subsequent contractual, legal or commercial requirements.
Subcontractor information may be retained while there is a reasonable business relationship or potential for future work, and for an appropriate period afterwards where necessary for legitimate business or legal purposes.
Where information is no longer required, we will take reasonable steps to securely delete or anonymise it.

7. Website cookies and analytics

Our website may use cookies and similar technologies required for the operation, security and functionality of the website.
Where non-essential cookies or analytics technologies are used, we will provide appropriate information and, where required, obtain your consent before using them.
At present, Ginacroft does not knowingly use personal information collected through this website for targeted advertising or behavioural profiling.
If this changes, we will update this Privacy Policy and implement any consent mechanisms required by applicable law.

8. Direct marketing

We do not currently use information submitted through our website to send regular direct marketing communications.
If we introduce direct marketing in the future, we will ensure that any marketing activity is carried out in accordance with applicable data protection and electronic communications laws.
Where consent is required, we will obtain it separately and clearly from other terms or privacy information.
You will always have the right to object to direct marketing.

9. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to certain types of processing, including direct marketing

  • Request portability of your information where applicable

  • Withdraw consent where we rely on consent as our lawful basis

These rights are subject to certain legal conditions and exemptions.
If you wish to exercise any of your rights, please contact us using the details provided below.

10. How to contact us

If you have any questions about this Privacy Policy, how we use your personal information or wish to exercise your data protection rights, please contact:

Ginacroft Ltd
11 Ashworth Place
Harlow
CM17 9PU

Email:info@ginacroft.com
Telephone: 07808526847

11. Complaints

We would appreciate the opportunity to resolve any concerns you have directly with us.
However, you also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled incorrectly.
The ICO is the UK's independent supervisory authority for data protection.

Information Commissioner's Office
Website: ico.org.uk
Telephone: 0303 123 1113

12. Third-party websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements or the way we process personal information.
Any updated version will be published on this page with the date of the latest revision shown at the top.

Last updated: September 2026